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Writer's pictureMahir Murat POLATTAS

Evaluation on Customs and E-Commerce: The Importance of Accurate Information and Consultancy



The customs field, much like medicine, encompasses numerous specialized areas. This complexity makes it challenging to fully understand and master customs operations. Successfully managing customs procedures requires extensive technical knowledge, regulatory expertise, and proficiency in interpreting legal texts.

For example, accurately determining the classification of a product cannot solely rely on Google or AI tools. Such cases often necessitate physical inspection and involve intricate scenarios. Similarly, without a clear understanding of payment methods in international export declarations, even the most in-depth study of maritime law may not translate into practical applications.

True experts in customs regulations, such as licensed customs brokers, customs officers, or academic researchers, rarely provide definitive answers to inquiries. Their usual response is, “We need to review the regulations.” This is because they aim to avoid leading individuals or businesses into potentially irreversible losses due to the complexities involved. It’s important to note that those signing customs declarations bear joint liability and operate with this awareness.

Observations on the Global E-Commerce Landscape

Having closely monitored and researched the global e-commerce sector since 2019, I’ve observed that it is predominantly driven by young entrepreneurs who often start with small-scale shipments, either by parcel or pallet. While e-commerce is steadily growing, many established corporations still struggle to achieve sufficient flexibility to directly connect with end consumers effectively.

These e-commerce entrepreneurs, especially those targeting markets in North America, frequently encounter significant misguidance in customs and logistics processes. This leads to a range of challenges, from counterfeit goods and customs penalties to the destruction of shipments and errors in tax declarations. Additionally, there is a growing presence of individuals and companies offering services without adequate knowledge of intellectual property laws, which is particularly concerning. As global trade tensions intensify, especially in light of upcoming geopolitical events, the importance of intellectual property rights and their enforcement will become increasingly apparent.

Challenges in Meeting E-Commerce Demands

The traditional customs and logistics sector often lacks the necessary expertise and resources to address the dynamic and flexible demands of e-commerce effectively. As a result, many talented and hardworking entrepreneurs with promising potential see their ventures cut short.

Examples of Common Missteps

Some of the prevalent missteps observed in this field include:

  • Under-declaration of goods’ value

  • Forgery of invoices

  • Misrepresentation of origin

  • Misclassification of tariff codes

  • Miscommunication or misrepresentation of expedited shipping programs, such as the Canadian Low-Value Shipment (CLVS) system

  • Errors in income and VAT tax declarations post-importation

  • Shipment of prohibited or restricted goods without understanding local regulations


These errors are often facilitated by intermediaries or warehouse operators who lack in-depth knowledge of regulatory frameworks. Without awareness of statutes of limitations for tax liabilities, traders may initially perceive profits, only to face significant financial repercussions later, such as penalties and additional assessments. These challenges can lead to the complete loss of capital and even jeopardize future travel plans due to unresolved compliance issues.


Our goal is to address these challenges by managing the above processes effectively, safeguarding the reputation of businesses in international trade, and preventing traders from incurring such losses. By offering comprehensive and tailored consultancy services, we aim to provide impactful solutions that empower entrepreneurs to achieve well-deserved success on the global trade stage.

 

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